Digital Assurance Archives - Indium https://www.indiumsoftware.com/blog/category/digital-assurance/ Make Technology Work Wed, 12 Jun 2024 09:27:31 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.indiumsoftware.com/wp-content/uploads/2023/10/cropped-logo_fixed-32x32.png Digital Assurance Archives - Indium https://www.indiumsoftware.com/blog/category/digital-assurance/ 32 32 DevOps & Test Automation – How can testing effectively align with and thrive within the DevOps culture?  https://www.indiumsoftware.com/blog/test-automation-devops-collaboration/ Mon, 20 May 2024 03:16:00 +0000 https://www.indiumsoftware.com/?p=23177 Is testing keeping pace with the demands of modern IT? There is an ongoing need for real-time development, testing, and releases into production, and it’s imperative that Quality Assurance transitions from the legacy approach of testing at the end of a cycle or sprint to integrating quality through the entire development process to enable seamless

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Is testing keeping pace with the demands of modern IT? There is an ongoing need for real-time development, testing, and releases into production, and it’s imperative that Quality Assurance transitions from the legacy approach of testing at the end of a cycle or sprint to integrating quality through the entire development process to enable seamless and faster output. 

As we evolve with the latest technology trends like AI and ML, IoT, Blockchain, Digital Twins, etc., the questions that come to mind are:  

1. How do we keep pace with these changes while releasing software to the market with fewer bugs and improved quality?

2. How can we incorporate continuous testing and delivery?  

SHIFT-LEFT TESTING

Indium’s TestOps team adopts a Shift Left approach to testing. The term ‘shift-left’ suggests a chronological progression to the left on the timeline of the SDLC, as indicated below. This approach aims to find and address defects as early as possible in the SDLC process, reducing the cost and impact of fixing issues later in the lifecycle.  

In short, the mantra is to test early and often. With this approach, businesses can release new features faster, as testing is less likely to restrain development. However, according to a recent survey, 51% of businesses are at a disadvantage in responding to vulnerabilities because they use manual processes, leading to an insurmountable vulnerability backlog. 

We simplify operations across the following key areas: Test Environment Deployment and Management, Validation, and Test Data Management and Monitoring. This ensures rapid release while reducing bugs by automating CI, QA, and continuous deployment (CD). Successful shift-left testing goes hand in hand with test automation. But how do we ensure continuous integration and continuous delivery (DevOps) with test automation? 

TestOps entails a set of practices to ensure that products and services meet specific quality standards. This encompasses testing, monitoring, and analyzing the performance of systems and applications to identify and resolve any issues or bugs. The primary objective of TestOps is to guarantee that products and services are reliable, functional, and aligned with user needs. It plays a critical role in the software development, ensuring timely product delivery that fulfills customer requirements. 

DevOps TestOps 
Software deployable at any time to deliver business value across the value chain 
Focus: Release cycles with continuous deployment integrating Dev and IT Operations  
Cultural Shift: A core role for Test as part of Operations 

Focus: Short Release cycles to achieve high-quality software with superior customer experience with the speed of continuous delivery  

We have a dedicated practice to streamline your Dev-Test-Ops cycle that maximizes operational efficiency with improved product quality and faster time to market! 

Drawing upon decades of experience in digital assurance, I will delve into pivotal questions: the rationale behind automating testing in the DevOps lifecycle, selecting test cases and constructing automation flows, and the criteria for identifying the optimal DevOps software testing tool. 

Automated Software Testing: The Glue Between Dev and Ops 

A shift to a built-in quality mindset is essential to succeed in DevOps and maintain rapid software delivery. Collaboration, training automation engineers as testers, and recognizing the value of test automation are key. DevOps testing aligns seamlessly with agile and CI/CD, aiming for flexibility, velocity, and quick, high-quality releases. Automation speeds up the release pipeline, particularly in testing, reducing delays and errors. Automation, especially for tasks like regression testing, frees testers for higher-value, human-centric activities. The result is an optimized and efficient software delivery process. 

Optimizing Test Cases and Enhancing DevOps Test Automation Workflows 

As the EVP of Digital Assurance, delving into the practicalities of implementing test automation within our DevOps framework is both an exciting and strategic endeavor. To seamlessly integrate automated testing into our dynamic DevOps lifecycle, a meticulous approach to our release pipeline is paramount. Here’s a breakdown to guide us on this journey: 

  • Understanding Our Stages: We must comprehensively understand the key stages embedded in our release process. This foundational awareness will be a bedrock for the subsequent steps in our automation journey.
  • Gate Check for Progression: Identifying crucial gates and delineating requirements are pivotal for ensuring fluid progression from the initial build to the final production stage. This strategic checkpoint will fortify the reliability and resilience of our release pipeline.
  • Building a Feedback Loop: Establishing effective feedback mechanisms is key to swift error detection and resolution. As we craft our automation flows, integrating robust feedback loops will be instrumental in maintaining high software quality throughout the development lifecycle.
  • Crafting an Operational Checklist: To streamline our release cycle, I propose compiling a detailed operational checklist encompassing all procedures, services, and actions. This checklist will serve as a comprehensive guide, ensuring that every aspect of our operations aligns seamlessly with our overarching automation goals.

    How it works?? 

    • DevOps Integration: QA Ops ensures seamless integration of DevOps by incorporating all necessary testing frameworks and tools into the product development lifecycle pipeline. 
    • Enhanced Test Planning: QA Ops provides a centralized platform, simplifying test planning for both testers and developers. It facilitates the identification of which tests to write and when to execute them. 
    • Test LifeCycle Management: The status of each Test significantly influences its treatment within build automation systems, such as CI/CD. This integration ensures a cohesive approach throughout the testing lifecycle. 
    • Test Version Control: Implementing processes that guarantee changes to tests undergo thorough review and approval, leveraging capabilities like pull requests in code. This ensures the reliability and stability of the testing process. 

    What transpires between these bookend phases?  

    The cornerstone is software testing, which is diverse in nature but vital in function. Integration tests ensure that modifications or new features are added without affecting the application. Usability testing uncovers previously unknown faults in code design, preventing problems from reaching end users. Device compatibility tests guarantee that the code works as intended in real-world scenarios, accounting for  the complexities of numerous hardware and software factors. 

    This demonstrates why software tests serve as the glue that binds developers’ code to the production-level application maintained by TestOps engineers. 

    Our TestOps team build testing solutions that support and reinforce DevOps aims in order to properly incorporate software testing into a continuous delivery pipeline. When selecting a testing platform, we check for the following features: 

    • Support for an Array of Frameworks: Our evolving development demands may necessitate a testing solution that supports a wide range of frameworks, guaranteeing adaptability in our continuous delivery pipeline. 
    • Scalability: The platform for testing should scale effortlessly, performing tests as soon as possible, and supporting parallel tests to meet our evolving requirements. Cloud-based solutions offer the scalability required for our dynamic pipeline. 
    • Quick Testing: To prevent delays, tests must be performed swiftly. Utilizing large-scale parallel tests and prioritizing emulator and simulator compatibility testing can expedite the process. 
    • High Automation: The testing solution is at the heart of DevOps and should seamlessly integrate with our automated toolset, allowing triggered tests, automated result analysis, and information sharing amongst the organization. 
    • On Demand Testing: Performing tests whenever necessary is crucial. Cloud based testing provides a cost-efficient solution, avoiding the inefficiencies associated with maintaining an on-premises testing environment. 
    • Security: Security features within the testing platform, such as encrypted test data and robust access control, are paramount in ensuring the entire team, including testers, contribute to keeping our applications secure. 

    Incorporating these qualities into our testing strategy empowers our DevOps + QA teams to collaborate efficiently. This ensures the reliability and stability of our production code across environments, maximizing the scalability, visibility, agility, and continuity of our software delivery pipeline as we embrace the full potential of a DevOps-based workflow.

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    How Customer Experience is Shaping Quality Engineering Practices https://www.indiumsoftware.com/blog/how-customer-experience-is-shaping-quality-engineering-practices/ Sun, 05 May 2024 12:44:00 +0000 https://www.indiumsoftware.com/?p=20506 What purpose do you think of when designing a product or an application? As consumers are constantly introduced to new products and technology options, the need to be careful in developing and designing the product is high. So now, returning to the question, what purpose do you think of when designing a product? It has

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    What purpose do you think of when designing a product or an application?

    As consumers are constantly introduced to new products and technology options, the need to be careful in developing and designing the product is high.

    So now, returning to the question, what purpose do you think of when designing a product? It has to be customer experience, the intangible result that crosses all touchpoints while a user experiences the product.

    Discover quality engineering practices for customer experience, Indium

    Software’s approach and future insights are discussed in this blog.

    Introduction to Quality Engineering 

    The effort to initiate cutting-edge technology or introduce technological advancement can be replaced by adding elements like increased efficiency, performance optimization, and security improvements that help create a product focusing on customer experience (CX) and satisfaction.

    Quality engineering practices are the only recommendations one can make. Quality engineering is a systematic process that deals with the beginning stages of product development through the final stage of product delivery.

    As quality engineers act as the front-line creators of any product, from designing to developing, the practices they render help with the usability and accessibility of the product, along with product cost, quality, and the organization’s bottom line.

    Gain Insight into the Customer Experience 

    Every company aims to crack the most difficult aspect of business: gaining customer loyalty and a positive consumer response. If companies achieve this, they get a free marketing spree as positive word-of-mouth exchanges impact the business profitably in the long run. But they all fail to accomplish this milestone as the focus is not on how customers feel about the product or service but on how much revenue the product will generate when it hits the market.

    Re-arranging the said approach can make you the king of business for consumers to decide who and which product made them feel connected and enhanced the experience. First, let’s analyze and find the factors influencing Customer Experience (CX) that can take your business to new heights.

    Slow and Unresponsive Experience is Your Primary Pitfall

    We all purchase products or applications to guide and assist us in times of emergency and helpful situations. Imagine the product being sluggish and taking time to respond to a very small activity. So don’t drive customers to frustration with design and development that don’t support and respond to issues promptly.

    Inefficient and Complex Design Ruin Customer Convenience

    To accomplish work through a platform or application requires a minimum understanding of the product. A user-friendly and intuitive design is essential to transcending tasks effortlessly. A smooth and frictionless approach is required to bring customers back. So build applications that reduce the effort required to navigate and engage with the brand.

    Vulnerabilities and Data Threat demolishes the Loyalty of Customers

    A big no from consumers happens when they realize their privacy is being compromised. Any application or product that doesn’t stand against security breaches will never be in customer word-of-mouth referrals. Building confidence in customers and earning loyalty can be done only through a robust infrastructure. So build products that reduce unauthorized access and foster trustworthiness among customers.

    Delayed Assistance and Technical Support Have Negative Impact

    To render support to consumers and extend any service if needed, you drive them back to the brand. If a product fails to work or consumers find it difficult to operate, customer support should offer help and ensure the doubt has been cleared. Excellent and polite customer service is necessary to retain customers in the long run. So build long-term relationships with customers with good communication and support.

    Quality Engineering Approach Towards Customer Experience

    Quality Engineering is a methodical approach that companies widely recognize in today’s business environment to meet customer requirements and satisfaction. It involves utilizing techniques and tools to shape a product or service according to customer expectations while focusing on cost efficiency, waste reduction, and other factors crucial to its success.

    Quality engineers play a pivotal role as the primary critics and decision-makers throughout the product or service design and development process. From clearly defining product requirements to enabling automation testing, continuous integration, deployment, and code review, to monitoring and analyzing the product’s scope, performance, and customer experience, practicing quality engineering for every product or service is essential and demanding.

    Develop a thorough understanding of the techniques and tools utilized in quality engineering.

    Quality Assurance – Focuses on precise procedures and eliminates process variation.

    Quality Control – Test the sampling until it meets design specifications to avoid potential defects in the production process.

    Six Sigma – A data-driven technology that analyzes the root cause of defects and eliminates them in the production phase.

    Quality by Design – The method emphasizes incorporating quality standards into the design from the start.

    Taguchi Method of Quality Control – Customer experience and cost-effective models are highlighted through statistical experimentation and optimization techniques.

    Quality Risk Management – The approach aims to plan extensively to identify potential risks and develop preventive measures that can improve product quality and standards.

    Reliability Engineering – The application of engineering techniques and statistical analysis to develop methods to cope with failures that do occur.

    Transform Your Product Design: Harness the Power of Quality Engineering for Unparalleled Customer Satisfaction and Business Success.

    Contact us

    A Closer Look on CX and Quality Engineering

    Customer Experience Metrics Quality Engineering Practices Impact of Quality Engineering
    Customer Satisfaction Rating Usability Testing Evaluates the ease of use and friendliness of the product
    Net Promoter Score Automated Testing Enable thorough and faster testing of products and also achieve faster TTM
    Customer Effort Score Performance optimization Improves the overall performance and helps meet customer expectations.
    Customer Effort Score Continuous Improvement Analyze feedback and surveys and help build customer retention
    Conversion Rate A/B Testing Optimizes the product and supports iterations to help build overall customer experience.
    Website/App Loading Speed Performance Monitoring Monitor and optimize loading issues for rapid usage.
    User Engagement Multi-Platform Support Expand product reach and deliver a satisfactory experience across all digital platforms.

    Indium Software’s Approach to Customer Experience

    At Indium Software, we accelerate time-to-market through quality engineering practices. By carefully implementing design principles, development methodologies, and automation techniques, it is possible to build products or applications that meet consumer expectations as they use various applications. As we forge ahead in our software development, the following services help us build applications that stand out among consumers for their usability, performance, and privacy.

    Data c – Protect your data from unauthorized access and security breaches with our data assurance services.

    API/Micro Service – Deliver more responsive and smooth customer interactions through our well-defined microservice architecture.

    Low-code Platform Testing – Build the application with minimal coding and evaluate the functionality easily before deploying.

    TestOps – Create a more effective and efficient application and achieve seamless development integration with continuous automated testing.

    Smart Assistant Testing – Provide reliable responses and increase the quality of the application with smart and virtual testing assistants.

    Discover The Future Landscape of CX in Quality Engineering

    As innovations and technologies grow, the urge to build products and meet customer expectations will be stronger than innovation.

    As consumers become aware of the latest advancements, the need to provide applications or products as per their expectations can be met only through quality engineering and its practices. In the future, quality engineers will primarily focus on customers’ insights before determining other parameters.

    From hyper-personalization to AI-driven testing methodologies to voice gesture-based interfaces to the Internet of Things to emotional analytics, the customer experience, customer behavior, customer emotions, and customer loyalty can all be met and maintained with future quality engineering practices.

    As businesses strive to differentiate themselves in a competitive market, quality engineering will be a key enabler in delivering delightful and memorable experiences that foster customer loyalty and advocacy.

    Ready to Revolutionize Your Product Design? Discover the Key to Elevating Customer Experience through Quality Engineering.

    Contact us

    Wrap-Up 

    In the fiercely competitive business landscape, customer engagement and retention are set to become top priorities in the coming years, driven by continuous technological advancements that demand a profound connection between customers and products or applications in terms of experience, expectations, and satisfaction.

    Quality engineering enables companies to craft products and applications that align with rigorous quality engineering practices, facilitating easy measurement of product success and swift detection of any flaws that customers may not appreciate.

    As the future increasingly revolves around technology, embracing quality engineering principles and leveraging relevant tools empowers organizations to elevate product quality, enhance customer satisfaction, and drive superior business performance.

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    Automation using Playwright Library with Cucumber JS. https://www.indiumsoftware.com/blog/automation-using-playwright-library-with-cucumber-js/ Thu, 14 Mar 2024 09:48:30 +0000 https://www.indiumsoftware.com/?p=26584 This tutorial will walk you through using the Playwright library with Cucumber JS...

    The post Automation using Playwright Library with Cucumber JS. appeared first on Indium.

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    Topics:
    • About
    • Extensions required
    • Project setup
    • Modules/Libraries required
    • Features
    • World (Hooks)
    • Steps
    • Script execution
    • Reporting
    • Attach screenshot for failure
    • Feature file navigation support
    • Conclusion

    About

    This tutorial will walk you through using the Playwright library with Cucumber JS. Playwright supports TypeScript out of the box. We conducted effective end-to-end tests with the best possible narration by integrating the Playwright library with Cucumber- a test automation tool.

    Extensions required

    • Cucumber (Gherkin) Full Support

    The VS code requires this extension to recognize the .feature files and provide snippet support. Some of the primary support functions are auto-parsing of feature steps, auto-completion, syntax highlight, and type validations.

    npm:

    This extension purely supports running npm scripts as defined in the package.json file. It also is equipped to validate installed modules against dependencies as defined in the package.json file

    It would be a great piece to read on 10 Open Source Automation Tools For Your Automation Needs

    Project setup:

    Precondition: Node JS and Visual studio code should be installed.

    • Navigate to C: or D: drive.
    • Create a folder with the name ‘Playwright_BDD_Demo.’
    • Create subfolders. vscode, features, and steps within ‘Playwright_BDD_Demo’.
    • Open Visual Studio code.
    • Click File ->Open Folder->Locate the created folder and select folder (now project is loaded).
    • Open Terminal->New Terminal.
    • Type the command ‘npm init’ in the terminal and press enter for all the suggestions. (package. json is created where project dependencies are maintained).

    Now your project structure looks similar to the below picture:

    Modules/Libraries required:

    As our project base is ready, modules related to Playwright and Cucumber have to be added to the package.json file. The required modules can be added under the file’s dependencies section by running npm commands to install the respective modules.

    • Run the command ‘npm i playwright’ in the terminal – This command will install the playwright library and browser dependencies required for testing.
    • Run the command ‘npm i @playwright/test’ in the terminal – This command will install the modules required for validations with built-in automatic waits.
    • Run the command ‘@cucumber/cucumber’ – This command will install the Cucumber, a tool for running automated tests written in plain language.
    • Run the command ‘npm i typescript’ – This command will install the typescript.
    • Run the command ‘npm i ts-node’ – This command will install the typescript dependencies to support with node.

    After installing all the required packages, your package.json looks similar to the below picture:

    Features:

    Features files are the test case files written in Gherkin language, which explains the motive of the tests in plain English, making it easier for non-technical people to understand the context of the test.

    A feature can have ‘n’ number of scenarios, and each can have an ‘n’ number of steps.

    A step has to start with the Gherkin keyword ‘Given,’ ‘When,’ ‘And,’ or ‘Then.’

    Let’s create a sample feature using Gherkin keywords and derive the logic using Playwright.

    • A feature file should always end with a .feature extension.
    • Create a sample feature under the features folder with the name ‘demo_blaze.feature’ (feature named after the demo site will be using).
    • Add feature and scenario details as per the below image, based on the demo site’s functionality.

    • From the above image, we have created one general ‘scenario’ to verify the title of the products and another ‘scenario outline’ to verify products under the category as part of the data-driven test.
    • Tag the scenario and scenario outline as ‘demo’ for now (later sections demonstrate how to use these tags).
    • Yellow lines indicate a warning as our steps have not been implemented.
    •  Implementation of steps will be discussed in detail under the ‘Steps’ section.

    World (Hooks):

    The word ‘World’ describes the steps where we can declare and invoke the objects/variables that can be used globally. The Java/C# version of Cucumber is said to be Hooks.

    Hooks are primarily used to specify pre and post-conditions globally across the features. Here, we will create two global variables, one for the browser and another for the page.

    The ‘Before’ and ‘After’ functions launch the app before each scenario and then kill it. The goal is to make the scenarios independent. The Before function captures the browser and page variables from the initializer and exports.

    • Create a file with the name ‘world.ts’ under the steps folder.
    • Initialize the browser and page variables.
    • Set default timeout as 60 seconds (default wait till promise gets resolved).
    • Create a ‘Before’ function to launch the chromium browser and assign the session id to the browser object.
    • Create a browser context and assign it to the page variable.
    • Navigating the URL is specified here as part of the precondition.

    Create an ‘After’ function and close the chromium browser using the browser reference created.

    Export the page and browser variables as given in the above image to use for further actions.

    Steps:

    Steps from the feature file have to be implemented as definitions to specify your business logic.

    Gherkin’s steps from the features are initially considered undefined by Cucumber, and when running the script command defined in package.json, Cucumber generates the undefined snippets which could be used in the steps file instead of writing them, which saves time for us.

    Firstly, Cucumber needs to know where to look for the steps to notify us with the snippets of unimplemented ones (In case already implemented, it will directly run the matching step).

    The below procedure helps you to run the script and get the status from Cucumber.

    • Create a file named cucumber.js to define the Cucumber options where the path to the feature and step are defined.

    Declare the options and export them as a module with the name ‘test_runner.’

    • From the above image, the specific name of the feature is not mentioned. We will run the scenarios based on tags, a best practice with Cucumber.
    • Now navigate package.json and remove the error from the test command under scripts.
    • Paste the command ‘npx cucumber-js -p test_runner –tags  @demo’ .
    • (Here, we have specified the module name ‘test_runner’ where the Cucumber options are mentioned, which the cucumber-js module will identify. Following that, we note our tags from the feature where Cucumber identifies all the tests based on the tag and runs them.)
    • Run the command ‘npm test’ in the terminal to execute the scripts.
    • Now, Cucumber generates all the undefined steps in the terminal.
    • Create a step file under ‘demo_blaze.steps.ts’ under the ‘steps’ folder. Copy the snippets from the terminal and paste them into the steps File.
    • Import ‘Given, When, and Then’ from the Cucumber module.

    • As snippets are now in place, the relevant business logic can be written below each snippet.
    • Import ‘page’ from ‘world’ to perform actions on the page.
    • Import ‘expect’ from ‘@playwright/test’ to perform validations.

    The following image shows that locators and logic are scripted below each step.

    Script execution:

    It is time to execute the completed scripts as we are done with the logic implementation. This time we won’t see an undefined warning from Cucumber as the implementation is done. To execute the scripts, let’s repeat the steps to get undefined snippets:

    • Open the terminal and run the command ‘npm test.’
    • Now browser launches (headless mode set to false), and the test starts running.

    Once the tests are completed, you will see the scenario/step count details as in the image below.

    Reporting:

    Though we have results displayed in the terminal, a report implementation is required to share the results as an html file with your colleagues/teammates.

    Cucumber provides an html reporter plugin to generate the reports based on Gherkin’s steps, which can be customized using metadata.

    The following steps will walk you through setting up the Cucumber report:

    • Open the terminal and run the command ‘npm i cucumber-html-reporter’ and ‘npm i @types/cucumber-html-reporter.’
    • The above commands will install the dependencies related to the reporter.

    Add a file ‘htmlReportGenerator.js’ under the root folder to define the report options per the image below.

    • A bootstrap theme is generally preferred for the report. The paths to the json file and output are defined.
    • The current date is appended next to the output to avoid the html report overriding the previous one.
    • The screenshot is set as accurate where it could be attached for failure scenarios which we discuss later in this section, and the remaining metadata are user-defined.
    • To store the json data, create a folder named ‘Reports’ and create a file ‘cucumber_report.json’ inside the folder, which the Cucumber requires to parse to the html file

    Navigate to the cucumber.js file and add the below option to format json data’– format json:./ Reports/cucumber_report.json.’

    • Navigate to package.json and edit the ‘test’ command under scripts as

    ‘npx cucumber-js -p test_runner –tags  @demo & node ./htmlReportGenerator.js’.

    • Rerun the tests using the command ‘npm test’ to ensure reports are generated.
    • After completing the test run, you can find the message in the terminal as the report has been generated successfully.
    • The report will be automatically launched in the default browser (Edge/Chrome).

    Also, the report file .html will be auto-generated in the Reports folder, which can be shared with others.

    Attach screenshot for failure:

    Attaching the screenshots for failed steps helps us identify what went wrong with the application under test.  To achieve it, we can make use of the ‘world.ts’ file to define the same as post-condition.

    • Navigate to steps->world.ts file.
    • In the ‘After’ function, remove the arrow signature and add a function keyword next to async, which supports the attached screenshot interface.
    • Add the ‘Status’ module to Cucumber’s import to track the status of the scenario.

    Add the ‘Scenario’ as a hooks parameter and define the condition to attach a screenshot of the scenario fails.

    Now let’s test whether the reporter adds the screenshot in case of failure.

    • Navigate to the demo_blaze.feature and change the product name from ‘Samsung galaxy s6’ to ‘Samsung galax s6’ to fail the test.

    • Run the command ‘npm test’ to execute the scripts.
    • A failure is recorded, and a screenshot is attached to the report

    Feature file navigation support:

    VS code does not provide the default support to navigate from feature to step. However, it can be achieved by adding additional Cucumber options such as sync features and auto-complete in the .settings.json file.

    • Add a file ‘settings.json’ inside the ‘.vscode’ folder.
    • Add the below content as per the image.

    Now, navigation from feature to step can be done by right-clicking step->Go To Definition or using the F12 key.

    Conclusion:

    Playwright is now considered a sensational tool for modern web apps. Integration of Cucumber with Playwright attracts a broader audience already using Cucumber with their deprecated tools such as Protractor/Spectron.

    Below are some advantages of using Cucumber with Playwright:

    • It helps the business team understand the automation coverage by visiting features written in plain language.
    • Using world/hooks helps to hide the logic related to precondition to the business team, which might reduce confusion.
    • Maximum re-usable code can be achieved.
    • Maintenance will be easier.
    • The feature files can be shared as automation coverage and backups instead of entire logic.
    • Transparent reporting with actual narration in plain language. 

    Modernizing QA with life-cycle automation and AI practices to address scale, speed, security and innovation in the cloud is a prerequisite for Digital Transformation.

     

    The post Automation using Playwright Library with Cucumber JS. appeared first on Indium.

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    Spark of Brilliance: Smart Automation with LLMs and Generative AI https://www.indiumsoftware.com/blog/smart-automation-with-llms-and-generative-ai/ Fri, 01 Mar 2024 03:55:48 +0000 https://www.indiumsoftware.com/?p=26410 What is your vision for the Quality Assurance (QA) field, let us say, a decade down? Well, for the first time ever, end-user experience is identified as the primary goal of QA and software testing strategy in the World Quality Report (WQR) 2018–2023. Software testing engineers used to scrawl lines of code, but the beginning

    The post Spark of Brilliance: Smart Automation with LLMs and Generative AI appeared first on Indium.

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    What is your vision for the Quality Assurance (QA) field, let us say, a decade down?

    Well, for the first time ever, end-user experience is identified as the primary goal of QA and software testing strategy in the World Quality Report (WQR) 2018–2023. Software testing engineers used to scrawl lines of code, but the beginning of automation testing gave them a shocking sense of ease. Quality assurance, or QA, is essential to developing software applications. It is a tedious task to run quality testing on software applications.

    By 2019 or 2020, QA had developed numerous new add-ons to keep pace with the rapid evolution of technology. The industry also requires broader Artificial Intelligence (AI) skills to complement these advancements. Describing the pace of technological advancement as tremendous would be an understatement. This pressure compelled the QA industry to advance and incorporate innovative technologies into processes, aiming to maximize customer satisfaction and align with the findings of the WQR.

    Traditional test automation will not be able to fulfill the demands of AI, intelligent DevOps, IoT, and immersive advanced needs as more and more “smarter” and “intelligent” products flood the market. Because of this, test engineers must adapt their test approaches. Immersion technologies such as virtual reality (VR) will become more commonplace and incorporated into products and ecosystems built on AI and IoT. In addition to new tools, the QA domain requires new methods and techniques. Codeless/no-code platforms, distributed ledgers, serverless architecture, edge computing, and containers-based apps are just a few of the innovations that may affect QA testing procedures.

    Thus, QA will advance up the Agile value chain along with AI in the upcoming years, necessitating a mentality and cultural transformation. Properly combining individuals, resources, methods, cultures, and habits will be essential. In fact, quality assurance will always be inventive.

    I will explore more pressing issues surrounding QA’s future and generative AI testing in this article.

    Examples:

    • How will the frameworks for test automation look?
    • How will testing tools evolve to satisfy the QA requirements of AI and minor on GEN AI and LLMs?
    • Testing software prior to generative AI
    • Software Testing Following Generative AI
    • Leveraging Generative AI for Specialized Testing
    • Limitations of Generative AI Testing

    Artificial Intelligence: The Emergence of Products

    AI has disrupted industries and businesses ever since it arrived and continues to do so. The “next big thing” in the automotive business is autonomous vehicles, and ML-powered diagnostic equipment are becoming increasingly common in the healthcare sector. The market is witnessing a surge in intelligent products that surpass their fundamental purposes, ranging from AI-powered software for global security to “intelligent” decision-making. QA will face additional difficulties in adequately evaluating these applications (products?) as deep learning, neural networks, and artificial intelligence become more predominant.

    Global Market Prediction for AI Software Revenue

    Global Market Prediction for AI Software Revenue

    This market will continue to expand rapidly. According to a Tractica analysis, the demand for AI software will experience significant development by 2025. Over the following five years, yearly global revenue rise from $11 billion in 2018 to $126 billion by 2023. The market will be overrun by items with cognitive characteristics that AI and ML drive in the next ten years.

    Before we hit our actual topic, we will discuss the software development life cycle (SDLC).

    From requirement gathering to testing, it is a crucial phase for organizations. Testing has become an automated process, and agile testing reduces the software development life cycle (SDLC) duration to two to three weeks. Continuous test automation combines speed and accuracy to produce the best results. With the widespread adoption of digital transformation, real-time testing through intelligent algorithms will be incorporated into continuous testing, significantly cutting down on the SDLC.

    The rise of AI raises questions about its impact on Quality Assurance (QA), testing tools, and test automation. Traditionally, applications follow deterministic logic, ensuring a predictable output for a given input. In contrast, AI-based models operate on probabilistic logic, introducing unpredictability in the output for a specific input. The output of an AI-based model is liable on its training, adding complexity to AI testing. Engineers may understand how to build/train an AI model but comprehending its internal workings for output prediction poses a challenge. While the concept of AI is not new to us, Generative AI is the notable change, leading in an exciting revolution in how AI is applied.

    Why are Generative AI and LLMs required for Software Testing?

    Software testing plays a key role in the development process. Yet, developers often face challenges conducting thorough testing due to time and resource constraints. In such scenarios, there arises a need for a system capable of intelligently identifying areas requiring detailed and focused attention, differentiating them from aspects amenable to automation based on repetitive patterns.

    The latest advancements in generative artificial intelligence (AI) and large language models (LLMs) are raising the standards for software testing. Generative AI-based LLMs offer increased accuracy and quality in less time than traditional automation testing methods, as demonstrated by their recent effectiveness in producing flawless software products. Intelligent automation using AI, Generative AI, and Large Language Models (LLMs) is a transformative technology that achieves top-notch performance in natural language processing tasks. General Computer Automation using Large Language Models has made considerable progress, aiming to create an intelligent agent for automating computer tasks through large language models. However, the modular architecture includes components for conversational intelligence, document handling, and application control, with OpenAI’s GPT-3 integrated for natural language capabilities. The rapid advancements in LLMs and generative AI and the emergence of LLM-based AI agent frameworks bring fresh difficulties and chances for more study. A new breed of AI-based agents has entered the process automation space, allowing for completing complex jobs.

    Software testing before Generative AI

    Creating Test Cases: Test cases are comprehensive descriptions that outline quality parameters, such as quality requirements, test conditions, and quality thresholds, to assess the software product/application.

    Manual Execution: Test engineers execute quality tests as specified in the test case, verifying the results against the quality parameters documented in the test case.

    Regression Testing: There is an inherent conflict between new and old code, where new code may introduce flaws, leading to the failure of quality compliances. Regression testing is routinely applied to any test created during the initial release of a product and subsequently executed during subsequent releases.

    Exploratory Testing: Also known as “ad-hoc” testing, this approach empowers test engineers to identify flaws without strictly adhering to predefined test cases. While test cases guide where to look for issues, they may not encompass all potential bugs. Exploratory testing allows testers to leverage their direct experience to identify bugs in the product/application.

    Performance Testing: This type of testing evaluates the robust performance of the product/application under heavy-duty conditions. When subjected to a significant workload, it ensures responsiveness, speed, and agility.

    Security Testing: This test aims to identify potential hazards, flaws, and vulnerabilities. It assesses how well the program safeguards against resource and data loss, damage, and unauthorized access.

    Software Testing with Generative AI

    Test Data Generation: Test engineers require diverse test data in various formats. Generative AI-powered Large Language Models (LLMs) dynamically generate data in all required formats. For instance, Hugging Face’s LLMs, trained in various computer languages, can produce data for operational testing in any language. OpenAI’s capabilities extend to generating JSON payloads compatible with Visual Studio Code and the Anaconda environment.

    Test Case Generation: Test case generation involves creating diverse scenarios to verify if the software operates according to quality standards. Orca, a Microsoft-powered LLM, and Llama-code, a meta-powered LLM, can generate, design, analyze, execute, and produce reports on identified defects. Generative AI techniques enhance efficiency, automating the generation of test cases based on predefined criteria.  

    Effective test case generation is crucial for ensuring software’s reliability, functionality, and quality, contributing to the successful delivery of error-free products. In addition to generating new test cases, it is imperative to recognize the significance of optimizing existing test suites, particularly in large-scale legacy systems. Incorporating Generative AI solutions can play a pivotal role in streamlining and enhancing the efficiency of these established test suites.

    Generative AI techniques can analyze and refine the existing test suite, identifying redundant or outdated test cases. By leveraging machine learning algorithms, it can prioritize critical test scenarios, ensuring comprehensive coverage while reducing the overall testing effort. This optimization process is essential for maintaining the relevance and effectiveness of test suites over time.

    Moreover, beyond generating new test cases, integrating Generative AI into the testing process facilitates the optimization of large-scale legacy test suites, contributing to a smoother transition during vendor replacements and ensuring continued software reliability and quality.

    Regression Analysis: Initial research involves examining criteria for testing, such as testing plans and product alterations. This step ensures well-prepared and effective automated testing. Regression analysis automates tasks, plans, scripts, and workflows, capturing and mapping users’ journeys across real-time applications. This technique assists in constructing a roadmap for the testing team.

    Test Closure and Defect Reporting: Generative AI simplifies reporting, producing visually appealing spreadsheets with test findings. It calculates and displays reports graphically, creates test summaries, and is a personal assistant. It compiles comprehensive test documents that effectively communicate findings.

    Test Coverage Assessment: LLMs can scrutinize code and identify sections lacking coverage from current test cases, ensuring a thorough and comprehensive testing strategy.

    Tailoring Test Scenarios through Prompt Engineering: LLMs can be refined via prompt engineering techniques to generate test scenarios that are more specific and pertinent to the software’s domain, enhancing the relevance and effectiveness of the testing process.

    Continuous Integration/Continuous Deployment: Incorporating Language Model Models (LLMs) into Continuous Integration/Continuous Deployment (CI/CD) pipelines enables the delivery of immediate insights regarding potential defects, test coverage, and other relevant metrics.

    Leveraging Generative AI for Specialized Testing

    Accessibility Testing and Compatibility Testing: Generative AI, powered by models like Orca and Llama-code, extend its capabilities beyond traditional test case generation. These advanced systems are adept at performing specialized testing types such as accessibility testing and compatibility testing. They can simulate diverse user interactions, ensuring that software meets quality standards and is accessible to users with varying needs. Additionally, compatibility testing across different environments, devices, and platforms is streamlined, contributing to a more robust and versatile product.

    Test Metrics Optimization & Outcome Measurement and Continuous Improvement

    Beyond the execution of tests, the actual value of Generative AI emerges in optimizing the outcome measurement process. These systems can analyze vast testing data sets by employing machine learning algorithms to derive meaningful test metrics. This optimization includes the identification of key performance indicators (KPIs), defect density, and overall testing efficiency. The automated analysis enhances the accuracy of metrics and provides actionable insights for continuous improvement.

    Generative AI facilitates a comprehensive approach to outcome measurement, ensuring that testing activities translate into tangible insights. Key test metrics, such as test coverage, defect detection rate, and time-to-resolution, are meticulously tracked and analyzed. This data-driven approach enables teams to make informed decisions, optimize testing strategies, and drive continuous improvement initiatives. As a result, the integration of Generative AI improves testing efficiency and contributes to the overall enhancement of software quality throughout the development lifecycle.

    Limitations of Generative AI Testing

    Generative AI excels in understanding, analyzing, and executing the entire test life cycle for software testing, yet it has notable limitations:

    Why indium

    Indium Software offers a range of specialized services that capitalize on the capabilities of Artificial Intelligence (AI), Machine Learning (ML), and Generation AI (Gen AI) throughout the testing life cycle. One of our prominent services is AI-powered Test Automation, which leverages advanced algorithms and machine learning models to create efficient and scalable automated testing frameworks. This service ensures faster test execution, reduced manual intervention, and increased test coverage, improving software quality. You can explore more about our AI-powered Test Automation service here.

    To know more about Indium’s Gen AI Testing capabilities, visit

    Click Here

    Wrapping Up

    Organizations engaged in software product and application development can leverage the integration of Generative AI and Large Language Models (LLMs) for software testing. With minimal human intervention, Generative AI enables the production of high-performance and high-quality applications. It has the capability to generate test cases in any programming language, fostering collaboration among software testers and cross-functional teams. In the current technological era, Generative AI and LLMs are strategic enablers for quality assurance and digital assurance. Gratitude goes to Generative AI and LLMs for this advancement.

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    The Role of OCR and NLP in Automation Testing https://www.indiumsoftware.com/blog/ocr-nlp-automation-testing-benefits-2024/ Mon, 19 Feb 2024 12:52:24 +0000 https://www.indiumsoftware.com/?p=26261 OCR (Optical Character Recognition) and NLP (Natural Language Processing) are next-generation technologies that can automate data extraction, analyze textual content, improve test case generation, drastically improving the efficiency and effectiveness of automation testing processes. Understanding OCR OCR is a technology used to convert scanned documents or images containing text into computer-readable text, allowing automated data

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    OCR (Optical Character Recognition) and NLP (Natural Language Processing) are next-generation technologies that can automate data extraction, analyze textual content, improve test case generation, drastically improving the efficiency and effectiveness of automation testing processes.

    Understanding OCR

    OCR is a technology used to convert scanned documents or images containing text into computer-readable text, allowing automated data extraction and analysis.

    Real-life Applications of OCR in Automation Testing

    Extracting Data: Extract crucial information like invoice numbers from invoices, receipts, or forms. By using this, we can perform validations, ensuring that software correctly processes and stores such information.

    Test Data Generation: Reads test data from legacy systems or documents and creates test scenarios and test cases, reducing manual effort in data preparation.

    Example 1: Extract product details, prices, and customer information from invoices and purchase orders. This is used to perform end-to-end testing, ensuring accurate order processing and improving customer experience.

    Example 2: Digitize prescriptions and medical reports which are used in automated testing of EHR systems, guaranteeing the correct storage and recovery of patient information, medications, and treatment histories.

    Introduction to NLP

    NLP is a branch of artificial intelligence that helps computers understand, interpret, and generate human language. Its role is to bridge the gap between human communication and machine understanding, allowing software to process, analyze, and respond to text and speech data in a way that resembles human language comprehension.

    Real-Time Examples of NLP in Automation Testing

    Log Analysis: Identifies patterns and errors in log data, automates the detection of exceptions, and reduces the need for physical log inspection.

    Test Case Generation: Converts natural language requirements into executable test cases. By translating textual descriptions of desired functionalities, NLP streamlines test case creation, ensuring that test cases accurately reflect intended behavior and reducing the time required for test design and scripting.

    Chatbot Testing: By simulating user conversations with natural language, NLP ensures the chatbot’s understanding and ability to provide appropriate responses, improving overall functionality and user experience.

    Accessibility Testing: Assesses the clarity and correctness of textual content for screen readers and visually impaired users.

    Localization Testing: Automatically compares source and target language content to ensure that localized versions of software or websites accurately reflect the original text and cultural requirements for various global audiences.

    Integration of OCR and NLP

    Combining OCR and NLP in automation testing allows for advanced capabilities, such as extracting and comprehending text from images or documents, enabling sophisticated data validation and test case generation.

    Extracting Text from Images: OCR can extract text from images, making content machine-readable. NLP can then analyze the extracted text, allowing automation scripts to validate the information in image-based UI testing.

    Sentiment Analysis on User Reviews: NLP can perform sentiment analysis on user reviews, categorizing opinions as positive, negative, or neutral. Combined with OCR, you can extract textual reviews from images or unstructured data sources, enabling automation to assess user sentiment without manual data entry.

    Benefits of Using OCR and NLP in Automation Testing

    The integration of OCR and NLP minimizes manual effort in data entry and test case generation, allowing testing teams to focus on higher-level tasks. Additionally, these technologies excel at handling complex scenarios, such as analyzing vast amounts of textual and visual data, enhancing test coverage, and overall testing effectiveness.

    Conclusion

    In conclusion, the synergy of OCR and NLP in automation testing promises a transformative leap in efficiency, accuracy, and coverage, ushering in a new era of software quality assurance where intricate testing challenges can be met with ease, precision, and speed.

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    ACCELQ: A Test-Drive to Tomorrow https://www.indiumsoftware.com/blog/blog-accelq-test-drive-tomorrow/ Fri, 27 Oct 2023 06:58:32 +0000 https://www.indiumsoftware.com/?p=21211 Software testing has assumed a central role in an environment marked by dynamic software development and an insatiable desire for more rapid product releases. The revolutionary idea of test automation was developed in response to the urgent demand for quicker testing procedures. ACCELQ emerges as a catalyst for revolutionary change in this gap because the

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    Software testing has assumed a central role in an environment marked by dynamic software development and an insatiable desire for more rapid product releases. The revolutionary idea of test automation was developed in response to the urgent demand for quicker testing procedures. ACCELQ emerges as a catalyst for revolutionary change in this gap because the field of test automation technologies is far from uniform.

    How Important Test Automation Is?

    Test automation is the cornerstone of effective software development in the collaborative DevOps environment, where teams from development and testing converge in the pursuit of continuous integration and delivery. Beyond its function in quick issue discovery, it protects code quality by making sure that standards are obeyed without exception.

    Understanding AccelQ

    AccelQ is a cutting-edge platform for continuous testing and test automation. It provides a centralised environment for testing operations by seamlessly integrating test design, automation, and execution. Businesses may automate testing processes with AccelQ, leading to quicker product releases, cost savings, and improved software quality.

    What Market Say

    As of the latest reports, the global software testing market is projected to reach $60 billion by 2025, with North America accounting for a significant portion of the revenue. AccelQ’s innovative approach to testing positions it as a key player in this burgeoning market, offering businesses a strategic advantage in their development efforts.

    The Challenges with Traditional Test Automation Tools

    For years, traditional test automation tools have presented challenges that hindered the seamless adoption of test automation across industries. Complexity, coding requirements, flaky tests, high maintenance costs, and a lack of intuitiveness have plagued the effectiveness of many tools.

    According to a recent survey, 70% of software testing professionals cite the high maintenance efforts required by traditional test automation tools as a major challenge.

    Enter ACCELQ: A Paradigm Shift in Test Automation

    ACCELQ emerges as a beacon of hope in the world of test automation. Powered by artificial intelligence and boasting a codeless approach, ACCELQ transforms the landscape of test automation in several profound ways.

    1. AI-Powered Automation at Its Finest

    ACCELQ leverages the power of AI to enable codeless test automation. This means that even testers without extensive coding skills can utilize the tool effectively. It simplifies the complexities of testing while ensuring robust and comprehensive coverage.

    2. Cost Reduction: A Game-Changer

    Imagine a world where you can achieve more while spending less. ACCELQ’s codeless nature and reduced maintenance efforts translate into significant cost savings for your organization. ACCELQ users have reported a staggering 50% reduction in testing costs.

    3. Multi-Channel Automation

    Whether it’s web, mobile, APIs, or desktop applications, ACCELQ offers seamless automation across your entire enterprise stack. It eliminates the need for multiple tools, streamlining your testing process.

    4. Zero Coding: The Future of Automation

    ACCELQ’s NLP-powered codeless approach revolutionizes automated testing. It harnesses Natural Language Processing (NLP) to enable testers to create and execute tests without traditional coding. This makes testing more intuitive and accessible. The approach handles real-world complexities, including intricate workflows, dynamic data inputs, and complex validation logic. It’s highly scalable, adapting seamlessly to projects of varying size and complexity.

    Over 80% of ACCELQ users praise this zero-coding feature for simplifying testing efforts. By eliminating the need for traditional coding, testers can focus on designing comprehensive tests that ensure software quality.

    ACCELQ’s NLP-powered codeless approach represents a significant leap forward in test automation, making it more accessible and efficient.

    5. Packaged Apps Automation

    ACCELQ LIVE, a part of the ACCELQ suite, is a transformative technology for cloud and packaged app testing and automation. It offers a seamless, defect-free, and agile testing experience that reduces costs and maintenance efforts.  ACCELQ LIVE has demonstrated a 60% reduction in defects and an agile testing experience.

    6. Quality Lifecycle Management

    ACCELQ doesn’t just automate testing; it revolutionizes how you manage your quality lifecycle. By unifying test design and execution, it streamlines your processes and accelerates the journey to high-quality products.


    Ready to transform your testing processes? Contact us today to experience the future of software quality assurance.

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    Use Cases of AccelQ

    AccelQ’s versatility extends its usefulness across various industries and scenarios. Here are some notable use cases that highlight its effectiveness:

    E-commerce Excellence

    In the highly competitive e-commerce industry, rapid website and application updates are paramount. AccelQ enables e-commerce businesses to conduct seamless testing across platforms and devices, ensuring a seamless shopping experience for customers. Retail giants like Amazon have reaped the benefits of AccelQ’s automation capabilities, achieving faster rollouts of new features and heightened user satisfaction.

    Banking and Finance

    In the financial industry, accuracy and security are indisputable requirements. Financial organisations may make sure their software complies with legal requirements and is secure by using AccelQ’s thorough testing. In the era of digital banking, where customers want constant access to their accounts, this has proven extremely important. Leading banks have implemented AccelQ to improve their digital services and lower the risk of software errors.

    AccelQ Unified: Seamless Integration of Web, API, Mobile, and Manual Testing Tools 

    AccelQ Unified is a groundbreaking integration that brings together AccelQ’s versatile testing tools into a cohesive and powerful testing ecosystem. It seamlessly combines Web, API, Mobile, and Manual Testing capabilities, offering a comprehensive solution for testing teams. With AccelQ Unified, testing professionals can efficiently manage a wide range of testing requirements across different platforms and interfaces. Whether it’s web applications, APIs, mobile apps, or manual testing processes, AccelQ Unified streamlines the entire testing lifecycle.

    This integrated approach ensures that testing efforts are synchronized, allowing for thorough and consistent testing across all aspects of your software application. It eliminates the need for managing separate tools or platforms, providing a unified interface for all your testing needs.

    AccelQ Unified is designed to enhance collaboration and efficiency within testing teams. It enables seamless communication between different testing domains, ensuring that all testing efforts work in harmony towards achieving the highest level of software quality.

    For more detailed information about AccelQ Unified and its individual components, you can refer to AccelQ’s official page on Test Automation Unified.

    The Future of Software Testing

    The field of software testing is constantly changing as a result of advancements in technology. Innovating and paving the way for the future of testing, AccelQ is at the forefront of this evolution:

    • AI and Machine Learning Integration

    AccelQ is actively exploring the integration of artificial intelligence (AI) and machine learning (ML) into its platform. This means predictive analytics, smarter test automation, and the ability to identify potential issues before they become critical. This proactive approach will revolutionize testing by minimizing the need for manual intervention.

    • DevOps and Continuous Testing

    The rise of DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines demands faster and more agile testing. AccelQ is aligning itself with these trends, offering seamless integration with DevOps tools. This ensures that testing keeps pace with development, reducing bottlenecks and ensuring that only high-quality code reaches production.

    • Cross-Platform Testing

    As applications become more diverse, testing across various platforms and devices becomes increasingly complex. AccelQ is committed to simplifying this challenge by providing robust cross-platform testing capabilities. This will be pivotal as businesses strive to deliver consistent experiences across web, mobile, and emerging platforms.

    Conclusion

    Transforming Your Testing Landscape with ACCELQ

    As software development continues its relentless pace, the need for test automation is more evident than ever. Test automation doesn’t just eliminate manual testing; it improves collaboration, communication, and feedback cycles, resulting in faster issue resolution.


    Contact us today to embark on your journey towards comprehensive test automation. Revolutionize your testing processes and experience the future of software quality assurance.

    Click here

     

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    Testing Center of Excellence: Raising the Bar in Quality Assurance https://www.indiumsoftware.com/blog/testing-center-of-excellence-raising-the-bar-in-quality-assurance/ Mon, 16 Oct 2023 06:35:54 +0000 https://www.indiumsoftware.com/?p=21134 A central organization inside an organization that focuses on enhancing and standardizing the software test process is known as a Testing Centre of Excellence (TCoE). In this blog, we’ll examine a TCoE’s primary objective: to create an organized, standardized method for software testing. A testing team defining and implementing testing policies, strategies, and procedures throughout

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    A central organization inside an organization that focuses on enhancing and standardizing the software test process is known as a Testing Centre of Excellence (TCoE). In this blog, we’ll examine a TCoE’s primary objective: to create an organized, standardized method for software testing.

    A testing team defining and implementing testing policies, strategies, and procedures throughout the organization typically makes up TCoE. Additionally, they offer project teams advice and assistance regarding testing best practices, resources, and methods. They may also encompass digital assurance services to ensure comprehensive quality assurance across digital platforms and technologies.

    The approach of the Testing Center of Excellence (TCoE):

     

    1. 1. Identify the need for a TCoE: Firstly, we need to identify and establish standardized testing processes and methodologies across the organization. Subsequently, we aim to provide a comprehensive set of best practices, tools, and templates to enhance testing quality.
    2. 2. Define – Scope & Objectives: This step involves defining the specific goals and objectives of the TCoE, such as establishing a standard testing process across the organization, improving test coverage, reducing defects, or improving collaboration between testing and development teams. The output of this stage is to identify and document test processes, such as test planning, test design, test execution, and defects management.
    3. 3. Hiring an Expert TCoE team: Create a dedicated testing team responsible for developing and implementing testing processes and best practices across the organization. The first step in building an effective test team is to hire the right people. You need to find individuals with the necessary technical skills and experience in software testing. Look for candidates with strong attention to detail, analytical thinking, and good communication skills.
    4. 4. Setup – Tools & Technologies, Team & Environment: One crucial aspect of TCoE implementation is selecting and adopting appropriate tools and technologies. This blog post will explore the significance of tools and technologies in TCoE implementation and discuss some key considerations for their successful integration.

    Enhancing Test Efficiency with Tools

    The implementation of a TCoE requires the effective utilization of a variety of tools and technologies to maximize testing efficiency. These tools play a crucial role at different stages of the testing process, including test planning, execution, defect management, and reporting. By automating repetitive tasks, facilitating test case management, and enabling smooth collaboration, these tools empower testing teams to concentrate on important areas like exploratory testing and test strategy development. They contribute to speeding up test cycles, enhancing test coverage, and ultimately elevating the overall quality of software products.

    Selecting the Right Tools

    When choosing tools for TCoE implementation, organizations need to consider their specific testing requirements, project scope, and team capabilities. It is crucial to assess factors such as tool functionality, scalability, integration capabilities, vendor support, and cost-effectiveness. Popular commercial tools like TestRail, Zephyr, or HP ALM offer comprehensive test management features, while open-source tools like Selenium, JUnit, and Jenkins provide robust automation capabilities. The tool selection should align with the organization’s goals, project complexity, and the skill sets of the testing team.

    Integration and Collaboration

    An essential aspect of successful TCoE implementation is ensuring seamless integration and collaboration between various tools and technologies. Test management tools should integrate with defect tracking systems, continuous integration servers, and other relevant tools in the software development ecosystem. This integration enables real-time information sharing, traceability, and streamlined workflows, ensuring smooth coordination between development and testing teams. By fostering collaboration and communication, organizations can break down silos and establish a cohesive and efficient testing environment.

    Continuous Improvement through Tool Evaluation

    The implementation of tools and technologies within a TCoE is not a one-time activity. It requires continuous evaluation and improvement to stay abreast of the evolving testing landscape. Regular assessment of tool effectiveness, vendor updates, industry trends, and emerging technologies is vital to ensure that the chosen tools are still meeting the organization’s needs. Periodic tool reviews and benchmarking against industry standards enable organizations to identify areas of improvement, explore new tools, and make informed decisions regarding tool upgrades or replacements.


    Ready to Elevate Your Testing Efficiency? Explore Our TCoE Solutions Now.

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    How to select the right tool:

    1. 1. Test Management Tool: Test management tools offer several key benefits in the software testing process as below:
      1. (i) It provides a centralized platform to plan, organize, and manage all testing activities.
      2. (ii)The tool is used for enabling the creation, storage, and version control of test cases.
      3. (iii) Most test management tools integrate with defect tracking tools, enabling seamless defect logging, tracking, and resolution.
      4. (iv) Test management tools provide collaboration features like comments, attachments, and notifications.
      5. (v) This tool can integrate with test automation tools, allowing automated test scripts to be executed and managed within the same platform.

    When assessing the feasibility of a test management tool for a project, consider the following factors based on project needs:

    1. 2. Defect/Bug Tracking Tools: There are different Defect tracking tools options available such as JIRA, Bugzilla, or Trello which helps in logging, tracking, and managing defects throughout their lifecycle. These tools facilitate effective collaboration between testers, developers, and stakeholders, ensuring timely resolution of issues.
    2. 3. Collaboration and Communication Tools: Some popular collaboration and communication tools like Confluence, Microsoft Teams, or Slack facilitate effective communication, knowledge sharing, and documentation within the TCoE team. During the pandemic, with many organizations shifting to remote work to maintain business continuity, Microsoft Teams has provided a platform for remote teams to stay connected, collaborate on projects, and communicate effectively. We can also use Microsoft Teams as a test management tool.
    3. 4. Reporting and Analytics Tools: Reporting and analytics tools like Power BI, Tableau, or JIRA dashboards provide visualizations and analytics on test execution, defect trends, test coverage, and other key testing metrics. 

    How to set your team and environment:

    1. 5. Training – Testing team: Once you have hired your test team, providing them with the right training is essential. This includes technical training on software testing methodology and soft skills training on communication, teamwork, and time management.
    2. 6. Monitoring – Team Performance: The efficient management of your test team is essential for the success of your project. PMs / Team Leaders must have clear objectives and expectations of their team members and provide regular feedback on their performance.
    3. 7.Set up Framework and Environment: This phase includes establishing a standard framework and testing environment throughout the organization, including test scripts, data, and environments.

    Roadmap of Testing Center of Excellence (TCoE):

    The roadmap of a Software Testing Center of Excellence (TCoE) can vary depending on the organization’s specific goals and needs. However, here is a general outline of the key components that are commonly included in a TCoE roadmap:

    Critical Levers of Testing Center of Excellence (TCoE):  

    So let’s see how Quality Engineering Services can help. The primary objective of a TCoE is to improve the quality and efficiency of software testing activities. Here are some key levers or factors that contribute to the success of a Testing Center of Excellence:

    Key Levers With TCoE Approach Value Addition
    Business Resilience Faster by 20 -25% Utilization of the Global Delivery Model to achieve optimal staffing levels. Well-defined roles and responsibilities, ensuring clear demarcation within the team.
    User-Centric Experience Improved by 35 -40% The team consists of SDETs with expertise across the Testing Lifecycle, accounting for over 75% of the team.

    Establishment of a Knowledge Hub for knowledge sharing and collaboration.

    Cost Reduction Reduced to 30% cost Implementing Automation and Performance Engineering techniques and adopting self-service and automated test data management solutions.

    Incorporation of modern testing practices such as Test-Driven Development (TDD) and Behavior-Driven Development (BDD).

    Optimal Quality Reduced to below 1% of Defect leakage Implementation of accelerators to boost productivity and efficiency.

     


    Discover How a TCoE Can Transform Your Testing Process.

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    In conclusion, a Testing Center of Excellence (TCoE) is essential for improving an organization’s software testing quality and efficiency. It establishes consistent processes, encourages teamwork, and continuously improves The main goals of a TCoE are to make testing easier, increase test coverage, speed up product release, satisfy customers, and foster innovation. Ultimately, a well-executed TCoE leads to better software, cost savings, higher productivity, and a competitive edge in the market.

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    The Importance of Quality Assurance and Automation Testing in Medical Device Testing https://www.indiumsoftware.com/blog/quality-assurance-and-automation-testing-in-medical-devices/ Thu, 12 Oct 2023 07:34:39 +0000 https://www.indiumsoftware.com/?p=21102 As applied in the software industry, medical device testing assesses and validates software programs and systems used in medical apparatus. “Medical devices” refers to a broad category of products that support medical procedures or treatments, including diagnostic tools, monitoring equipment, implanted devices, and software programs. Medical device testing ensures the program executes consistently, accurately, and

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    As applied in the software industry, medical device testing assesses and validates software programs and systems used in medical apparatus. “Medical devices” refers to a broad category of products that support medical procedures or treatments, including diagnostic tools, monitoring equipment, implanted devices, and software programs.

    Medical device testing ensures the program executes consistently, accurately, and safely fulfills its intended duties. This testing is essential because software flaws or mistakes in medical equipment could harm patients’ health and safety.

    • Verification and validation: Medical device testing involves verification and validation activities. Verification confirms that the software meets specified requirements and adheres to industry standards. Validation ensures the software functions as intended in real-world scenarios and fulfills user needs.
    • Regulatory compliance: Medical devices are subject to strict regulations and standards, such as those outlined by the Food and Drug Administration (FDA) in the United States. Medical device testing ensures that software applications comply with these regulations, including safety, security, performance, and documentation requirements.
    • Performance testing: Medical device software often needs to handle large amounts of data and operate in real-time. Performance testing assesses how the software performs under different conditions, such as high user loads or complex data inputs, to ensure it remains responsive and stable.
    • Usability testing: Usability is a critical aspect of medical device software, as it should be intuitive and easy to use for healthcare professionals. Usability testing evaluates the software’s user interface, workflow, and overall user experience to identify any usability issues or areas for improvement.
    • Security testing: Medical device software deals with sensitive patient data and must be secure against cybersecurity threats. Security testing helps identify vulnerabilities and ensures that appropriate security measures are in place to protect patient information and the system’s integrity.
    • Risk analysis: Medical device testing includes conducting risk analysis and hazard assessments to identify potential risks associated with the software. This helps in mitigating risks and ensuring patient safety.

    It’s important to note that medical device testing is a highly regulated and specialized field requiring expertise in software testing methodologies and knowledge of medical device regulations. Professionals involved in this field must adhere to industry standards and follow specific guidelines to ensure the safety and effectiveness of medical devices.

    QA role in medical device testing

    In medical device testing, the role of a Quality Assurance (QA) professional is crucial in ensuring that the devices meet the required standards of safety, reliability, and effectiveness. Here are some key responsibilities of a QA professional in medical device testing:

    • Regulatory Compliance: QA professionals are responsible for understanding and adhering to applicable regulations and standards for medical devices, such as the Food and Drug Administration (FDA) regulations in the United States or the Medical Device Regulation (MDR) in the European Union. They ensure the testing processes comply with these regulations throughout the product development lifecycle.
    • Test Plan Development: QA professionals collaborate with other stakeholders, such as engineers and product managers, to develop comprehensive test plans. These plans outline the testing strategies, methodologies, and acceptance criteria for various aspects of the medical device, including functionality, performance, usability, and safety.
    • Test Execution: QA professionals execute the testing procedures defined in the test plans. This involves conducting various tests, such as functional testing, performance testing, usability testing, and risk analysis. They may use manual and automated testing techniques to evaluate the device’s performance and identify defects or issues.
    • Defect Trailing and Reporting: QA specialists can track and document to make sure that there no defects or issues identified during testing. They use defect tracking tools to record and monitor the progress of defect resolution. They collaborate with the development team to ensure all detected defects are accurately addressed and solved.
    • Validation and Verification: QA professionals are involved in medical device validation and verification processes. They ensure that the devices meet the specified requirements and perform as intended. This may include conducting validation tests, reviewing documentation, and verifying compliance with applicable standards.
    • Documentation and Compliance: QA professionals maintain accurate and detailed documentation of the testing processes and results. They create and update test protocols, reports, and other relevant documentation. They also ensure that all testing activities comply with quality management systems, including ISO 13485, specific to medical devices.
    • Risk Management: QA professionals play a role in assessing and managing risks associated with medical device testing. They collaborate with cross-functional teams to identify potential risks, develop risk mitigation strategies, and establish risk control measures.
    • Continuous Improvement: QA professionals contribute to continuously improving the testing process and overall product quality. They analyze test results, identify trends, and propose process enhancements or corrective actions to prevent future issues.

    Overall, the QA role in medical device testing is focused on ensuring that the devices meet regulatory requirements, are safe for use, and perform as intended. They play a critical role in maintaining high standards of quality throughout the development and testing processes, ultimately contributing to patient safety and the overall success of the medical device.


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    Why Is Automation Important for Medical Device Testing?

    Automation is utilized in this situation because it combines clinical knowledge with technical skills to comprehensively cover all test cases and compliance needs.

    The safety of the operators and patients, as well as compliance with FDA and other regulatory authorities’ rules, are all ensured through automation testing.

    To increase your testing performance and achieve high levels of test automation, you must execute a strategy that streamlines, expedites, and optimizes your test procedures to produce higher-quality code with fewer problems.

    As part of automated testing, create, run, and manage complicated test cases within a test environment. This involves employing tools to enhance the capabilities of manual testers. Faster and more frequent test runs become possible.

    1. 1. COMPATIBILITY WITH MEDICAL DEVICES

    Accurate, up-to-date data can often be crucial for healthcare providers, potentially saving lives. It’s imperative that medical devices function correctly and establish prompt connections with associated software systems and data servers.

    Optimizing data flow requires a testing and test automation approach, which demands time, resources, and technical expertise. Furthermore, the testing procedure must be validated to ensure data security and device compliance.

    With test automation services, healthcare associations can establish a robust quality assurance environment that ensures optimal interoperability among devices and data systems.

    Automated testing makes it easier and faster to detect bottlenecks and issues, resulting in a more precise integration between systems.

    1. 2. SAVING RESOURCES

    Distributing data-generated bug reports and security alerts is fundamental to functional testing. Automation enhances procedures over time by validating workflows and measuring performance, ensuring more thorough inspections.  Automation allows QA analysts to monitor implementation and execution against the specified parameters, resulting in higher-quality software within a faster development cycle.  Testing encompasses all scenarios and settings, cycle by cycle, resulting in thorough functional testing.

    Usability testing involves various user scenarios that consumers repeat daily or several times per minute in certain circumstances. The healthcare application should accommodate users’ recurrent behavior to ensure functionality. Test automation streamlines the testing process, avoiding errors during manual testing. Tests can be repeated as many times as necessary.

    1. 3. SAFETY

    Data security and privacy should be top priorities for any organization, but they are especially important for healthcare organizations. Patients want their sensitive data and medical records to be kept secure and private. Organizations that cut security costs frequently find themselves violating federal health record requirements.

    The penetration testing method enables healthcare organizations to keep one step ahead of data breaches in the long run. User data validation, log-in procedure documentation, and encrypted user data are required to ensure software security.

    Healthcare organizations must consider the specialized legislation protecting a patient’s privacy. Healthcare products in the United States must comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations to preserve patient privacy.

    1. 4. MASSIVE DATA PROCESSING

    As previously stated, the healthcare industry stores massive volumes of patient data. This data is used by analytical tools to process information and create higher-quality solutions that improve patient experiences and healthcare outcomes. Big data solutions assist in data management and making better-educated judgments on healthcare plans, disease cures, research, and drug prescriptions.

    Big data testing transforms data flow into an organized system, improving performance tracking, staff management, and long-term growth.

    1. 5. SAVING MONEY

    With a higher-quality product, you’ll spend less time on manual tweaks and verification. It lowers the cost of developing and maintaining software.

    Less time spent on manual modifications and verification reduces software expenses. Early deployment fixes save time on product delivery.

    Testing tools used for medical device testing

    Several testing tools are used for medical device testing to ensure their safety, reliability, and compliance with regulatory standards. Here are some commonly used testing tools:

    Automated Testing Tools:  Selenium, TestComplete, and Cucumber.

    Static Code Analysis Tools: SonarQube, Veracode, and Checkmarx.

    Simulation Tools: Simulation tools create virtual environments that mimic real-life scenarios. They are particularly useful for testing the performance and functionality of medical devices without the need for physical prototypes or actual patients. Simulation tools can replicate physiological conditions and generate test data to evaluate how medical devices perform under different circumstances.

    Compliance Testing Tools: Compliance testing tools are specifically designed to assess medical devices’ adherence to regulatory standards and guidelines, such as those set by the Food and Drug Administration (FDA) in the United States or the European Medical Device Regulation (MDR) in Europe. These tools ensure that medical devices meet safety, performance, and quality requirements.

    Usability Testing Tools: Usability testing tools evaluate medical devices’ user experience and user interface (UI). They help assess how easy and intuitive the device is to operate and whether it meets the needs of its intended users. These tools may include eye-tracking systems, task analysis software, and user feedback collection tools.

    Performance Testing Tools: like Apache JMeter, LoadRunner, and Gatling.

    Security Testing Tools: Nessus, OWASP ZAP, and Burp Suite.

    The specific testing tools used for medical device testing can vary depending on the type of device, its intended use, and the regulatory requirements in different regions. Manufacturers and testing laboratories often employ a combination of these tools to conduct comprehensive testing and ensure the safety and reliability of medical devices.


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    Conclusion

    Medical devices are indispensable components of modern healthcare, directly impacting patient well-being. Ensuring their seamless functionality is paramount, and this necessitates rigorous testing. Medical device testing is a critical process, meticulously evaluating software programs associated with these devices to guarantee their performance meets the highest standards.

    In an ever-evolving healthcare landscape, robust testing methodologies are non-negotiable. It verifies that the software meets requirements and industry standards and operates flawlessly in real-world scenarios. Compliance with stringent regulatory guidelines, like those set by the FDA and other authorities, is imperative.

    QA professionals play a pivotal role in medical device testing. Their contributions, from ensuring regulatory compliance to managing risks and tracking defects, are instrumental in maintaining high-quality standards throughout the development lifecycle. By investing in thorough testing processes, healthcare organizations can enhance patient safety and continue to drive innovation in medical device technologies.

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    Scrub or Test: What Helps in Ensuring You Have the Cleanest Data https://www.indiumsoftware.com/blog/data-assurance-scrub-vs-test/ Thu, 05 Oct 2023 06:54:54 +0000 https://www.indiumsoftware.com/?p=21040 Data quality, from its foundational principles to its wide-ranging impact on organizational success, shapes the very core of effective business strategies. Clean, reliable data is the backbone of effective decision-making, precise analytics, and successful operations. However, how do you ensure your data is squeaky clean and free from errors, inconsistencies, and inaccuracies? That’s the question

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    Data quality, from its foundational principles to its wide-ranging impact on organizational success, shapes the very core of effective business strategies. Clean, reliable data is the backbone of effective decision-making, precise analytics, and successful operations.

    However, how do you ensure your data is squeaky clean and free from errors, inconsistencies, and inaccuracies? That’s the question we’ll explore in this blog as we prepare for our upcoming webinar,” Data Assurance: The Essential Ingredient for Data-Driven Decision Making.”

    The Data Dilemma

    Data comes from various sources and often arrives in different formats and structures. Whether you’re a small startup or a large enterprise, managing this influx of data can be overwhelming. Many organizations face common challenges:

    1. Data Inconsistencies: Data from different sources may use varying formats, units, or terminologies, making it challenging to consolidate and analyze.

    2. Data Errors: Even the most careful data entry can result in occasional errors. These errors can propagate throughout your systems and lead to costly mistakes.

    3. Data Security: With data breaches and cyber threats on the rise, ensuring the security of your data is paramount. Safeguarding sensitive information is a top concern.

    4. Compliance: Depending on your industry, you may need to comply with specific data regulations. Non-compliance can result in hefty fines and a damaged reputation.

    The Scrubbing Approach

    One way to tackle data quality issues is through data scrubbing. Data scrubbing involves identifying and correcting errors and inconsistencies in your data. This process includes tasks such as:

    1. Data Cleansing: Identifying and rectifying inaccuracies or inconsistencies in your data, such as misspellings, duplicate records, or missing values.

    2. Data Standardization: Converting data into a consistent format or unit, making it easier to compare and analyze.

    3. Data Validation: Checking data against predefined rules to ensure it meets specific criteria or business requirements.

    4. Data Enrichment: Enhancing your data with additional information or context to improve its value.

    Source: Beyond Accuracy: What Data Quality Means to Data Consumers

    While data scrubbing is a crucial step in data quality management, it often requires manual effort and can be time-consuming, especially for large datasets. Additionally, it may not address all data quality challenges, such as security or compliance concerns.

    The Testing Approach

    On the other hand, data testing focuses on verifying the quality of your data through systematic testing processes. This approach includes:

    1. Data Profiling: Analyzing your data to understand its structure, content, and quality, helping you identify potential issues.

    2. Data Validation: Executing validation checks to ensure data conforms to defined rules and criteria.

    3. Data Security Testing: Assessing data security measures to identify vulnerabilities and ensure data protection.

    4. Data Compliance Testing: Ensuring that data adheres to relevant regulations and compliance standards.

    Data testing leverages automation and predefined test cases to efficiently evaluate data quality. It provides a proactive way to catch data issues before they impact your business operations or decision-making processes.

    Dive into the world of data assurance and understand why it’s a standalone practice in data-driven success.

    Data is the most valuable asset for any business in a highly competitive and fast-moving world. Maintaining the integrity and quality of your business data is therefore crucial. However, ensuring data quality assurance often comes with its own set of challenges.

    Lack of data standardization: One of the biggest challenges in data quality management is that data sets are often non-standardized, coming in from disparate sources and stored in different, inconsistent formats across departments.

    Data is vulnerable: Data breaches and malware are everywhere, making your important business data vulnerable. To ensure data quality is maintained well, the right tools must be used to mask, protect, and validate data assets.

    Data is often too complex: With hybrid enterprise architectures on the rise, the magnitude and complexity of inter-related data is increasing, leading to further intricacies in data quality management.

    Data is outdated and inaccurate: Incorrect, inconsistent, and old business data can lead to inaccurate forecasts, poor decision making, and business outcomes.

    Heterogenous Data Sources We Work With Seamlessly

    With iDAF, you can streamline data assurance across multiple heterogeneous data sets, avoid data quality issues arising during the production stage, completely remove the inaccuracy and inconsistency of sample-based testing, and increase 100% data coverage.

    iDAF leverages the best open-source big data tools to perform base checks, data completeness, business validation, reports testing, and 100% data accuracy.

    We leverage iDAF to carry out automated validation between target and source datasets for

    1. Data Quality

    2. Data Completeness

    3. Data Integrity

    4. Data Consistency

    The Perfect Blend

    So, should you choose data scrubbing or data testing? Well, the answer may lie in a combination of both.

    1. Scrubbing for Cleanup: Use data scrubbing to clean and prepare your data initially. This step is essential for eliminating known issues and improving data consistency.

    2. Testing for Ongoing Assurance: Implement data testing as an ongoing process to continuously monitor and validate your data. This ensures that data quality remains high over time.

    Join us in our upcoming webinar, “Data Assurance: The Secret Sauce Behind Data-Driven Decisions, where we’ll delve deeper into these approaches. We’ll explore real-world examples, best practices, and the role of automation in maintaining clean, reliable data. Discover how the right combination of data scrubbing and testing can empower your organization to harness the full potential of your data.


    Don’t miss out on this opportunity to sharpen your data management skills and take a proactive stance on data quality. Register now for our webinar and journey to cleaner, more trustworthy data.

    Click Here

    The post Scrub or Test: What Helps in Ensuring You Have the Cleanest Data appeared first on Indium.

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    Data Assurance in Healthcare and BFSI: Storage, Security, and Compliance https://www.indiumsoftware.com/blog/data-assurance-in-healthcare-and-bfsi/ Fri, 22 Sep 2023 12:09:42 +0000 https://www.indiumsoftware.com/?p=20972 In the modern era of advanced technology and digitization, Data Assurance Services play a crucial role in various industries, including healthcare and the banking and financial services (BFS) sector. Ensuring data assurance is of paramount importance to protect sensitive information, maintain privacy, and comply with regulatory requirements. This essay explores the storage and security of

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    In the modern era of advanced technology and digitization, Data Assurance Services play a crucial role in various industries, including healthcare and the banking and financial services (BFS) sector. Ensuring data assurance is of paramount importance to protect sensitive information, maintain privacy, and comply with regulatory requirements. This essay explores the storage and security of data in the healthcare and BFSI industries, along with the compliance measures that must be followed.

    Data Storage in Healthcare

    The healthcare industry deals with vast amounts of sensitive and confidential patient information. To effectively store and manage this data, healthcare organizations employ various methods, including:

    Electronic Health Records (EHR): EHR systems enable the digital storage and management of patient medical records, test results, and treatment histories. These records are stored securely in electronic databases, accessible only to authorized healthcare professionals.

    Cloud-Based Storage: Many healthcare providers are adopting cloud-based storage solutions like Google Cloud, and AWS to store and back up their data. Cloud platforms offer scalability, accessibility, and disaster recovery capabilities while adhering to stringent security measures.

    Data Warehousing: Healthcare organizations often utilize data warehouses to consolidate and analyze vast amounts of patient data. These warehouses ensure efficient data storage, integration, and retrieval for research, analytics, and decision-making purposes.

    Data Security in Healthcare

    To safeguard patient information and maintain data integrity, healthcare providers implement robust security measures:

    Access Controls: Healthcare organizations employ strict access controls, limiting data access to authorized personnel only. User authentication mechanisms, such as usernames, passwords, and two-factor authentication, are implemented to prevent unauthorized access.

    Encryption: Sensitive data is encrypted both during transmission and storage to protect it from unauthorized interception or access. Encryption techniques like Secure Sockets Layer (SSL) or Transport Layer Security (TLS) are commonly used.

    Data Assurance Services continue to be a top priority in the healthcare and BFSI sectors, where the stakes are high in terms of privacy breaches and regulatory non-compliance.

    Data Loss Prevention (DLP): DLP technologies such as Microsoft Security, help prevent accidental or intentional data breaches by monitoring and controlling the transfer of sensitive data within and outside the organization. These tools can identify and block unauthorized data transfers, ensuring compliance with data protection regulations.

    Compliance Measures in Healthcare

    Healthcare organizations must adhere to various compliance requirements to ensure data protection and privacy:

    Health Insurance Portability and Accountability Act (HIPAA): HIPAA sets standards for protecting sensitive patient information, known as Protected Health Information (PHI). Compliance involves implementing physical, technical, and administrative safeguards to secure PHI and training employees on privacy practices.

    General Data Protection Regulation (GDPR): Although primarily applicable in the European Union, GDPR has an extraterritorial impact on healthcare organizations globally. It mandates the protection of personal data and grants individuals’ control over their data, requiring organizations to implement robust security measures and obtain informed consent.

    Data Storage in BFSI

    Similar to healthcare, the BFSI sector handles vast amounts of sensitive financial and customer data. Data storage methods employed in BFSI include:

    Core Banking Systems: BFSI organizations typically have core banking systems that store customer account information, transaction history, and other financial data securely. These systems are designed with redundancy and backup mechanisms to ensure data availability.

    Data Centers: Many BFSI organizations maintain their own data centers, equipped with state-of-the-art infrastructure and security measures. These data centers provide a controlled and secure environment for storing and managing critical data.

    Data Security in BFSI

    The BFSI industry faces constant cybersecurity threats, and securing financial data is crucial. Security measures employed in BFSI include:

    Network Security: To safeguard against unauthorized access and data breaches, it is crucial to have strong network security measures in place, including reliable firewalls, intrusion detection and prevention systems, and a secure network infrastructure.

    Encryption and Tokenization: Sensitive data, such as customer financial details and authentication credentials, is encrypted to prevent unauthorized access. Tokenization techniques replace sensitive data with non-sensitive equivalents, further enhancing security.

    Compliance Measures in BFSI

    The BFSI industry is subject to numerous compliance regulations to safeguard customer data and maintain the integrity of financial systems. Several important compliance measures include:

    The Payment Card Industry Data Security Standard (PCI DSS) lays out security standards for organisations that deal with credit cardholder data. In order to comply, one must maintain a secure network, put in place strict access rules, frequently check and test security systems, and more.

    Anti-Money Laundering (AML) Regulations: BFSI organizations must comply with AML regulations to prevent illicit financial activities. This involves implementing systems and processes to monitor and report suspicious transactions, perform due diligence, and maintain accurate records.


    Ready to secure your sensitive data in healthcare and BFSI? Contact us to learn how our Data Assurance Services can help.

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    Conclusion 

    Data Assurance Services are crucial for maintaining trust, security, and regulatory compliance in healthcare and BFSI industries. Secure storage techniques, stringent security measures, and adherence to regulations like HIPAA, GDPR, PCI DSS, and AML foster trust and resilience. In today’s landscape of increasing data breaches and cyber threats, Data Assurance Services gain prominence as organizations secure sensitive information while meeting evolving compliance standards. Both healthcare and BFSI sectors, holding critical data, require strong strategies for data availability, confidentiality, and integrity.

    These sectors embrace advanced technologies like AI and blockchain to enhance data assurance. These technologies offer improved encryption and decentralized storage, bolstering security protocols.

    The interplay between data assurance and emerging technologies emphasises the need for ongoing adaptation. Beyond traditional bounds, data assurance encompasses data from IoT devices, wearables, patient monitoring, and mobile banking. Safeguarding data in transit and at network edges is as vital as protecting centralised repositories.

    Tackling these challenges necessitates industry collaboration and knowledge sharing. Forums for professionals to exchange insights and strengthen defences against evolving cyber threats Government regulators and industry associations also guide robust data security through standards and enforcement.

    The post Data Assurance in Healthcare and BFSI: Storage, Security, and Compliance appeared first on Indium.

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