benefits Archives - Indium https://www.indiumsoftware.com/blog/tag/benefits/ Make Technology Work Fri, 14 Jun 2024 13:02:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.indiumsoftware.com/wp-content/uploads/2023/10/cropped-logo_fixed-32x32.png benefits Archives - Indium https://www.indiumsoftware.com/blog/tag/benefits/ 32 32 OutSystems: The Low-Code Platform Empowering Business Growth https://www.indiumsoftware.com/blog/outsystems-the-low-code-platform-empowering-business-growth/ Mon, 05 Jun 2023 09:14:27 +0000 https://www.indiumsoftware.com/?p=17075 Businesses are always on the lookout for ways to streamline their operations and improve their bottom line. One of the most significant challenges businesses faces is custom software development, which is often time-consuming, expensive, and requires specialized knowledge. However, with the advent of low-code platforms like OutSystems, businesses can now develop custom software applications quickly

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Businesses are always on the lookout for ways to streamline their operations and improve their bottom line. One of the most significant challenges businesses faces is custom software development, which is often time-consuming, expensive, and requires specialized knowledge. However, with the advent of low-code platforms like OutSystems, businesses can now develop custom software applications quickly and efficiently, without having to rely on traditional software development methods.

OutSystems is a low-code platform that helps businesses build custom software applications at scale, faster and with less risk. The platform is designed to simplify the software development process by providing pre-built templates, drag-and-drop interfaces, and reusable components that enable developers to build applications quickly and easily.

Why Do Businesses Need OutSystems?

The traditional software development process can be time-consuming and expensive. Businesses often need to allocate significant resources to the development of custom software applications, including hiring specialized developers and purchasing expensive software development tools. This can be a significant financial burden, especially for small enterprises. However, with OutSystems, businesses can develop custom software applications with minimal investment, making it an attractive option for businesses of all sizes.

In addition to cost savings, OutSystems also enables businesses to develop software applications quickly and efficiently. This means that businesses can respond quickly to market changes, customer needs, and other business requirements. With OutSystems, businesses can also build scalable and secure applications that meet their specific needs.

Also read:  The Power of Low-Code Business Solutions: Why You Shouldn’t Ignore Them

OutSystems offers numerous benefits for businesses, including:

a) Rapid application development: With OutSystems, businesses can develop applications faster than traditional development methods, reducing time-to-market and saving costs. For example, Vopak, a global tank storage company, used OutSystems to develop and launch a new business-critical application in just four months, reducing the time-to-market by 70%.

b) Scalability: OutSystems applications are highly scalable, allowing businesses to grow and expand their applications as needed. For instance, Randstad, a multinational human resource consulting firm, used OutSystems to build a scalable recruitment platform, which resulted in a 60% increase in recruiter productivity and a 50% increase in candidate satisfaction.

c) Low-code: OutSystems’ visual drag-and-drop interface makes application development accessible to even non-technical users, reducing the dependency on IT teams. For example, Logoplaste, a global rigid plastic packaging manufacturer, used OutSystems to build a new application for their production teams, allowing them to manage and track their production activities without any IT support.

d) Integration capabilities: OutSystems offers robust integration capabilities, allowing businesses to integrate their applications with other systems seamlessly. For instance, Deloitte Digital used OutSystems to build a mobile app for a large healthcare provider, which integrated with the provider’s electronic medical records system, improving the accuracy and efficiency of patient care.

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Comparison of OutSystems with Other Low-Code Platforms:

OutSystems is one of the leading low-code development platforms in the market, but it is not the only one. There are several other low-code platforms available, such as Mendix, Appian, PowerApps, and Salesforce Lightning Platform. 

According to a report by Forrester, OutSystems is a leader in the low-code development platform space, with its “ability to deliver Enterprise-grade applications quickly and at scale.” Similarly, Gartner has named OutSystems a leader in its Magic Quadrant for Enterprise Low-Code Application Platforms.

While all these platforms offer similar benefits, OutSystems stands out in terms of its ease of use, speed, and scalability. OutSystems offers a visual drag-and-drop interface, making it easy for even non-technical users to build complex applications. Moreover, OutSystems allows for rapid application development and deployment, enabling businesses to launch applications much faster than traditional development approaches.

Compared to other low-code platforms, OutSystems also provides a wide range of pre-built templates and modules, allowing developers to accelerate application development even further. Additionally, OutSystems offers robust integration capabilities, enabling businesses to integrate with other systems seamlessly.

Discover how OutSystems can meet your specific needs. Contact Indium Software today for a demo or to discuss your requirements. Let’s start transforming your business together.

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Wrapping Up

OutSystems is a low-code platform that allows businesses to develop and deploy software applications faster and with less coding. With OutSystems, organizations can accelerate their digital transformation efforts and deliver innovative solutions to their customers more quickly than traditional software development approaches. OutSystems provides a visual development environment that allows developers to create applications quickly and easily, while also providing advanced features for security, scalability, and integration. As a result, businesses can reduce their time-to-market, improve their agility, and respond more quickly to changing market demands. Overall, OutSystems is an excellent choice for businesses that are looking to streamline their software development processes and gain a competitive edge in today’s digital landscape.

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The Future of Healthcare with Blockchain and NFT Testing: Key Testing Challenges and Solutions https://www.indiumsoftware.com/blog/the-future-of-healthcare-with-blockchain-and-nft-testing-key-testing-challenges-and-solutions/ Mon, 22 May 2023 11:26:41 +0000 https://www.indiumsoftware.com/?p=16926 As technology advances, the healthcare industry is embracing new innovations that improve patient outcomes, data security, and operational efficiency. Among the latest technologies, Blockchain and NFTs are poised to transform the healthcare industry in the years to come. Blockchain technology can create a decentralized, secure, and transparent system for healthcare data management. Meanwhile, NFTs can

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As technology advances, the healthcare industry is embracing new innovations that improve patient outcomes, data security, and operational efficiency. Among the latest technologies, Blockchain and NFTs are poised to transform the healthcare industry in the years to come. Blockchain technology can create a decentralized, secure, and transparent system for healthcare data management. Meanwhile, NFTs can enable the tracking and verification of unique digital assets, including medical records, prescriptions, and clinical trials.

However, the implementation of Blockchain and NFTs in healthcare comes with its own set of testing challenges that need to be addressed to ensure their optimal performance. One of the key challenges is interoperability, where different blockchain solutions need to work together seamlessly to provide a comprehensive healthcare data ecosystem. For example, a patient may have a medical record on one blockchain and clinical trial data on another, and both systems need to communicate with each other effectively.

Another challenge is the scalability of Blockchain and NFTs, as healthcare data volumes can be enormous, and the technology needs to handle them efficiently without slowing down the system.

Read this insightful blog post: About the function of digital assurance in accessibility and inclusion as well.

Additional Considerations for Successful Implementation of Blockchain and NFTs in Healthcare are

1. Regulatory compliance: Healthcare organizations need to ensure that they comply with regulatory requirements such as HIPAA and GDPR when implementing blockchain and NFTs. Testing can help ensure that these requirements are met.

2. Interoperability: Blockchain and NFTs need to be interoperable with other systems and technologies used in healthcare, such as EHRs and medical devices. Testing can help ensure that these systems can communicate with each other seamlessly.

3. Scalability: Healthcare organizations need to ensure that blockchain-based systems can scale as per their requirements. Testing can help identify potential scalability issues and ensure that the system can handle increasing volumes of data.

4. Data privacy: Healthcare organizations need to ensure that patient data is kept private and secure when using blockchain and NFTs. Testing can help identify potential data privacy issues and ensure that patient data is protected.

5. Training and education: Healthcare organizations need to provide training and education to their staff on the use of blockchain and NFTs. Testing can help identify potential issues related to the user interface and user experience, leading to improved training and education for staff.

Real-world use cases of Blockchain and NFTs in healthcare

  • Supply Chain Management: Blockchain can be used to improve the efficiency of supply chain management in healthcare. One example is the partnership between IBM and Walmart to use blockchain to track the supply chain of prescription drugs. This helps to prevent counterfeit drugs from entering the supply chain and improves patient safety.
  • Electronic Health Records (EHRs): Blockchain can be used to create a tamper-proof and secure record-keeping system for EHRs. One example is the partnership between Medicalchain and the Groves Medical Group in the UK. Medicalchain uses blockchain to store patient data securely and allows patients to control who has access to their data.
  • Clinical Trials: Blockchain can be used to improve the transparency and integrity of clinical trials. One example is the partnership between Pfizer, IBM, and other companies to use blockchain to streamline the clinical trial process. This helps to reduce the time and cost of clinical trials while improving the quality of data collected.
  • Medical Devices: Blockchain can be used to improve the security and reliability of medical devices. One example is the partnership between Chronicled and The LinkLab to use blockchain to track and manage medical devices. This helps to prevent counterfeiting and improves the traceability of medical devices throughout their lifecycle.
  • Patient Consent: NFTs can be used to create a secure and transparent system for managing patient consent. One example is the partnership between HealthCombix and MintHealth to use NFTs to manage patient consent for clinical trials. This helps to ensure that patient consent is tracked and managed securely and transparently.

Real-world use cases demonstrate the potential of blockchain and NFTs to revolutionize the healthcare industry. By examining these examples, healthcare organizations can gain insights into how blockchain and NFTs can be used to improve patient outcomes, streamline supply chain management, and enhance data security.

Key Testing Challenges along and solutions

  • Integration testing: Blockchain-based healthcare systems require integration with various existing systems, such as Electronic Health Records (EHRs), laboratory systems, and supply chain systems. This integration poses a challenge for testing as it requires validation of data accuracy, consistency, and compatibility.

Solution: Use API testing tools to automate integration testing, ensure data consistency and accuracy, and reduce the risk of integration issues.

  • Performance testing: Healthcare organizations need to ensure that blockchain-based systems can handle the volume of data processing and transactions, especially during peak times.

Solution: Conduct load and stress testing to simulate heavy traffic and ensure that the system can handle the load without any performance degradation.

  • Security testing: Healthcare organizations must ensure that blockchain-based systems are secure and can prevent unauthorized access to sensitive medical data.

Solution: Conduct penetration testing and vulnerability scanning to identify potential security loopholes and mitigate them before they are exploited by malicious actors.

Benefits of Blockchain and NFT testing for healthcare

  • Improved Data Accuracy: Testing ensures that the blockchain-based systems store accurate and consistent data, leading to improved patient outcomes.
  • Increased Data Security: Testing helps to identify and mitigate potential security vulnerabilities, leading to enhanced data security and privacy.
  • Reduced Costs: Testing helps to identify potential issues early on in the development process, reducing the cost of fixing them in the later stages.

Next-gen testing is our bread and butter! – Read more about our next-gen testing offerings.

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Conclusion

Blockchain and NFTs have the potential to revolutionize the healthcare industry by offering secure and tamper-proof record-keeping, efficient supply chain management, and improved patient outcomes. However, testing is crucial to ensure the successful implementation of these technologies. By addressing the key testing challenges and implementing appropriate testing solutions, healthcare organizations can ensure that they are leveraging the full potential of blockchain and NFTs to improve patient outcomes and provide better healthcare services.

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Revolutionizing Data Warehousing: The Role of AI & NLP https://www.indiumsoftware.com/blog/revolutionizing-data-warehousing-the-role-of-ai-nlp/ Wed, 10 May 2023 13:07:04 +0000 https://www.indiumsoftware.com/?p=16731 In today’s quick-paced, real-time digital era, does the data warehouse still have a place?Absolutely! Despite the rapid advancements in technologies such as AI and NLP, data warehousing continues to play a crucial role in today’s fast-moving, real-time digital enterprise. Gone are the days of traditional data warehousing methods that relied solely on manual processes and

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In today’s quick-paced, real-time digital era, does the data warehouse still have a place?Absolutely! Despite the rapid advancements in technologies such as AI and NLP, data warehousing continues to play a crucial role in today’s fast-moving, real-time digital enterprise. Gone are the days of traditional data warehousing methods that relied solely on manual processes and limited capabilities. With the advent of AI and NLP, data warehousing has transformed into a dynamic, efficient, and intelligent ecosystem, empowering organizations to harness the full potential of their data and gain invaluable insights.

The integration of AI and NLP in data warehousing has opened new horizons for organizations, enabling them to unlock the hidden patterns, trends, and correlations within their data that were previously inaccessible. AI, with its cognitive computing capabilities, empowers data warehousing systems to learn from vast datasets, recognize complex patterns, and make predictions and recommendations with unprecedented accuracy. NLP, on the other hand, enables data warehousing systems to understand, analyze, and respond to human language, making it possible to derive insights from non-formatted data sources such as social media posts, customer reviews, and textual data.

The importance of AI and NLP in data warehousing cannot be overstated. These technologies are transforming the landscape of data warehousing in profound ways, offering organizations unparalleled opportunities to drive innovation, optimize operations, and gain a competitive edge in today’s data-driven business landscape.

Challenges Faced by C-Level Executives

Despite the immense potential of AI and NLP in data warehousing, C-level executives face unique challenges when it comes to implementing and leveraging these technologies. Some of the key challenges include:

  • Data Complexity: The sheer volume, variety, and velocity of data generated by organizations pose a significant challenge in terms of data complexity. AI and NLP technologies need to be able to handle diverse data types, formats, and sources, and transform them into actionable insights.
  • Data Quality and Accuracy: The accuracy and quality of data are critical to the success of AI and NLP in data warehousing. Ensuring data accuracy, consistency, and integrity across different data sources can be a daunting task, requiring robust data governance practices.
  • Talent and Skills Gap: Organizations face a shortage of skilled professionals who possess the expertise in AI and NLP, making it challenging to implement and manage these technologies effectively. C-level executives need to invest in building a skilled workforce to leverage the full potential of AI and NLP in data warehousing.
  • Ethical and Legal Considerations: The ethical and legal implications of using AI and NLP in data warehousing cannot be ignored. Organizations need to adhere to data privacy regulations, ensure transparency, and establish ethical guidelines for the use of AI and NLP to avoid potential risks and liabilities.

Also check out our Success Story on Product Categorization Using Machine Learning To Boost Conversion Rates.

The Current State of Data Warehousing

  • Increasing Data Complexity: In today’s data-driven world, organizations are grappling with vast amounts of data coming from various sources such as social media, IoT devices, and customer interactions. This has led to data warehousing becoming more complex and challenging to manage.
  • Manual Data Processing: Traditional data warehousing involves manual data processing, which is labor-intensive and time-consuming. Data analysts spend hours sifting through data, which can result in delays and increased chances of human error.
  • Limited Insights: Conventional data warehousing provides limited insights, as it relies on predefined queries and reports, making it difficult to discover hidden patterns and insights buried in the data.
  • Language Barriers: Data warehousing often faces language barriers, as data is generated in various languages, making it challenging to process and analyze non-English data.

The Future of Data Warehousing

  • Augmented Data Management: AI and NLP are transforming data warehousing with augmented data management capabilities, including automated data integration, data profiling, data quality assessment, and data governance.
  • Automation with AI & NLP: The future of data warehousing lies in leveraging the power of AI and NLP to automate data processing tasks. AI-powered algorithms can analyze data at scale, identify patterns, and provide real-time insights, reducing manual efforts and improving efficiency.
  • Enhanced Data Insights: With AI and NLP, organizations can gain deeper insights from their data. These technologies can analyze unstructured data, such as social media posts or customer reviews, to uncover valuable insights and hidden patterns that can inform decision-making.
  • Advanced Language Processing: NLP can overcome language barriers in data warehousing. It can process and analyze data in multiple languages, allowing organizations to tap into global markets and gain insights from multilingual data.
  • Predictive Analytics: AI and NLP can enable predictive analytics in data warehousing, helping organizations forecast future trends, identify potential risks, and make data-driven decisions proactively. Example: By using predictive analytics through AI and NLP, a retail organization can forecast the demand for a particular product during a particular time and adjust their inventory levels accordingly, reducing the risk of stock outs and improving customer satisfaction.

Discover how Indium Software is harnessing the power of AI & NLP for data warehousing.

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Conclusion

In conclusion, AI and NLP are reshaping the landscape of data warehousing, enabling automation, enhancing data insights, overcoming language barriers, and facilitating predictive analytics. Organizations that embrace these technologies will be better positioned to leverage their data for competitive advantage in the digital era. At Indium Software, we are committed to harnessing the power of AI and NLP to unlock new possibilities in data warehousing and help businesses thrive in the data-driven world.

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Data Enrichment For Enriching Customer Experiences https://www.indiumsoftware.com/blog/how-do-you-enrich-customer-data/ Thu, 29 Oct 2020 13:23:37 +0000 https://www.indiumsoftware.com/blog/?p=3438 “Creating exceptional customer experiences.” Companies in all vertical industries are embracing this mantra as means of coordination of efforts to boost sales and productivity. As per a study done by McKinsey, it is expected that customer experience leaders can see an increase of sales (5-10%) and cost reductions (15-25%) within 5 years. These are the

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“Creating exceptional customer experiences.” Companies in all vertical industries are embracing this mantra as means of coordination of efforts to boost sales and productivity.

As per a study done by McKinsey, it is expected that customer experience leaders can see an increase of sales (5-10%) and cost reductions (15-25%) within 5 years. These are the sort of figures that can really turn the stakeholder’s and make the C-suite pop the bubble.

Data is a vital part of providing superior customer service. We are aware of the fact that bad data can create negative experiences to the customers.

Why Data Enrichment?

Data enrichment is the method of integrating new changes and knowledge into existing databases to increase accuracy. Applying these to existing data, makes it possible to make better marketing and business decisions through trend analysis, knowing customer needs, identifying pain-points, competitor analysis and differentiating the products/services in the market.

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Customers want to be handled as if they are exceptional.

They expect companies to know, appreciate and remember them. Delivering on that expectation needs a lot of customer data.

Enriching data and knowledge of customers can help enhance services, develop loyalty, and offer better customer experience leading to customer satisfaction with the service/product/brand.

Long-term customers can be acquired through enrichment of Data!

Essentially, data enrichment helps you know your client better so that you can personalise interactions, deals and solutions more specifically in order to provide better support and sales.

Key Data To Collect That Will Help In Future

Gaining insights into customer details such as the following can help in Consumer Segmentation and bring out the best results from marketing, sales, and customer service resources by targeting customers personally with relevant messages.

  • Age
  • Marital status
  • Occupation
  • Affluence/income
  • Type of residence
  • Educational background
  • Vehicle ownership

In addition to these basic details, here are 4 types of data that can enrich Customer-Relationship-Management (CRM).

  1. Consumer interests: Every person has a set of interests that drive their actions. Location data offers a wealth of knowledge about their interests, hobbies, activities. Understanding these can personalize marketing campaigns to maximise performance. Demographic data can tell an organisation basic information such as age, gender and shopping history which can also enhance Customer Experience.
  2. Brand affinity/ Loyalty: This term refers to the emotional bond that consumers have with a particular brand. It allows companies to ensure that their brand reflects the ideas of their target audiences. Location data offers an insight into the affinity of collecting data on the events that an individual attend, their retail locations as well as everyday behaviour and routine. Understanding consumer affinities establishes an emotional connection between the customer and the company resulting in long-term partnerships.
  3. Visit patterns: Visiting pattern data not only shows a company how often a person stops at their store, but also tells the number of visits that are normal before a transaction. This data can contribute to making more informed decisions and targeting the prospective buyers.
  4. In-Market buying behaviour: consumers who are actually ‘in-the-market’ are actively trying to buy a product/service. Knowing who your customers are, can help meet them at a time they are most likely to make a decision with the right message to convert them into a sale. Data for this may include buying history, past actions, visits to the store and ratio of the number of actual buys vs the enquiry.

How to collect all these data?

Data enrichment requires machine learning and Artificial intelligence technologies to create data models for validation that breakdown data from complex structures into actionable data to decide on marketing strategies for the business.

Below is the exact flow of work to collect the necessary data from demographic and location data of the customers.

Annotation- Performing quality annotation of the data (text, image, video, audio) to produce a relatable dataset for data enrichment.

Recognition- Training the model dataset for ensuring the recognition of objects (static/dynamic).

Segmentation- Reducing the dataset by segmenting the required data from complex data by labelling and categorizing the data.

Transcription- Ensuring accuracy through optical Character Recognition (OCR), image transcription and other machine-learning models to structure the data for validation.

Comparison- Comparing and de-duplicating data to ensure quality for a good validation process.

Classification- Tagging images, text, objects and categorizing them based on the requirements to produce a model for validation.

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6 Steps To Enrich Collected Data

  1. Evaluate your Data : The issues that are unseen cannot be solved. It is important to first take stock of your data, see where the problems are and determine the extent of the problem. Data profiling can tell the number of records with null values, illegal values, or missing values to help detect possible duplicates.
  2. Fix the issues : Merging duplicate information, filling out missing postal codes, correcting phone number formats, fixing misspellings are the steps to boost data quality. Most of this can be accomplished with technology, but some re-work will require manual intervention.
  3. Enrich Your information : Add data that will add value to the customer relationship. There is no single blueprint for this mission, and the needs of the industry will obviously differ. (Customer data)
  4. Look forward: Enriching data cannot be a one-off exercise. In order to continue delivering excellent customer service, you will need to create standard formats for classifying customersand structuring data records to meet the needs of several businessdivisions. Having a shared framework for all documents and information systems will help address problems of data duplication in the future, while also providing enhanced data to the users.
  5. Train the employees: Enriched data is only useful if the people know how to use it. You need to train the employees to make the best use of data to fulfil customer needs and to keep upto – date customer records with details that will be useful in the future.
  6. Using the technology : From data profiling applications to de-duplication programmes, and data mining tools, technology can help enrich data to better meet customer expectations
Appropriate technology must be able to interact with different customer data and CRM systems, promote data governance programs, simplify compliance with regulatory mechanisms such as GDPR,and help employees continue to fill customer records with reliable,helpful and detailed customer data.

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